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DELIVERY DETAILS

 

We deliver to 6 major countries, which are Singapore, Malaysia, Indonesia, Japan, Australia, and United States.

If your country is not on our list, we are working towards it.

We strongly suggest you with tracking availabilities such as registered or express post. LOUILUX will not be responsible for any parcel sent to the customer, that is lost in transit, which does not have a tracking number.

 

For Singapore delivery:


Free Singapore Next Day Delivery - islandwide for order S$150 and above. The registered postages services provide tracking information on your order progress.

 

Postages rates:

Weight Step Not Over Registered Postages Rates

500 gram

S$3.74
1 kg

S$4.80

2 kg

S$5.60


 

 

Order time

Delivery time (during business hours)

Monday to Friday

Order before 5 pm

3 – 4 working days

Saturday, Sunday, Public Holiday

-

3 – 4 working days

 

 






For international delivery:


Customs Charges


For all order outside Singapore, any customs or import duties are charged once the parcel reaches its destination country. These charges must be paid by the recipient of the parcel.


Unfortunately, we have no control over these charges, and cannot tell you what the cost would be, as customs policies and import duties vary widely from country to country. As each country has different charges and policies we are unable to provide more detailed information on this.


We suggest you to contact your local customs office for current charges before you order, so you are not surprised by charges you were not expecting.


LOUILUX will not be held responsible for any parcels that customers have refused to pay the Customs charges on in that country.


Airmail Postages Flat Rates:

Country

Weight Step

Flat Rates Registered Postages

Estimated Delivery Time

(Working Days)

Malaysia

500 grams

1kg

S$7.50
S$12.50

4-6 days

Indonesia

500 grams
1kg

S$15.00
S$28.00

5-8 days

Australia

Japan

United States

 

500 grams
1kg

 

S$21.00
S$38.00

4-8 days

3-5 days

6-8 days




 

 

 

 

 

 

 

 

 

More than 1 kg:

  • ·        Malaysia: additional per 100gr S$1.00
  • ·        Indonesia: additional per 100gr S$2.50
  • ·        Australia / Japan / US: additional per 100 gr S$3.50

 

EMS service
Speedpost EMS is an express service with estimated delivery within 1-4 working days to major cities in the world.

 

Destinations

Package

Rates

Delivery time (during business hours)

Australia

0.5 kg
1 kg

S$41.30
S$52.35

2-3 working days

Indonesia

0.5 kg
1 kg

S$31.70
S$38.55

1-3 working days

Japan

0.5 kg
1 kg

S$41.30
S$52.35

1-4 working days

Malaysia

0.5 kg
1 kg

S$24.85
S$28.95

1-3 working days

United States

0.5 kg
1 kg

S$61.95
S$75.75

2-4 working days

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 *Valid from 1st October – 31st December 2011.

 

Important notes:

  • All orders require a signature upon receipt.
  • Please be aware that your parcel can be delayed by customs in your country. We have no control over this, and cannot supply any details why or for how long your parcel will be delayed.
  • We are unable to redirect orders once items have been dispatched.
  • Please note taxes and duties are not applicable for Australian orders under 1000 AUD.

S$41.30

S$52.35
 

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